Privacy Policy — Campus App LMS (Student)

1. Who We Are

Data controller: Campus App
Website: https://campusapp.in
Privacy contact: privacy@campusapp.in

This policy describes how Campus App (“we”, “us”, “our”) handles personal information when you use the Campus App LMS mobile application for students (“App”), including services hosted at https://campusapp.in.

The App is a learning management system for students and educational institutions. It supports sign-in, academic content, exams, attendance, notifications, bus tracking, games, and related institutional services.

2. Scope

This policy applies to the App and information processed through our LMS backend at campusapp.in. Your school or college may also process your data under its own privacy policies.

Where we process data based on an institution’s instructions, that institution may act as a separate controller for academic records.

3. Information We Collect

3.1 Account and Profile Information

• Name, email address, phone number
• Login credentials and account identifiers
• Student details such as admission number, roll number, class, section, course, stream, and academic year
• Date of birth, gender, address, and pincode
• Profile photo
• Guardian details where provided

3.2 Academic and Institutional Data

• Timetables, assignments, and study materials
• Exam details, hall tickets, results, and scores
• Attendance records and reports
• Institution notices, events, and announcements

3.3 Bus and Driver Tracking

• Bus routes and assigned driver details
• Driver location and route tracking history
• Pickup point and transport-related information

3.4 Games and Engagement Features

• Game scores, levels, time taken, and performance metrics
• Student and institution identifiers required to save scores

3.5 Files, Media, and Device Access

• Camera access for capturing images and submissions
• Storage and file access for uploads, downloads, and PDFs

3.6 Technical and Device Information

• Device type, operating system version, and app version
• Push notification tokens and delivery data
• IP address, request timestamps, crash logs, and diagnostics

3.7 Information Stored on Your Device

• Login session details
• Institute identifiers and profile preferences
• Locally cached data for faster app usage

4. How We Use Your Information

We use personal information to:

• Create and manage your account
• Authenticate login sessions
• Provide academic and LMS features
• Deliver attendance, exams, notifications, and learning content
• Display bus tracking and transport information
• Store game activity and engagement scores
• Send push notifications and alerts
• Manage file uploads and downloads
• Improve security, troubleshoot issues, and maintain service reliability
• Comply with legal obligations

We do not use personal information for unrelated advertising without consent.

5. Permissions We Request

Storage / Files — Uploading and downloading study materials and documents
Camera (optional) — Capturing profile images or assignment submissions
Location (optional) — Bus tracking and route display features
Internet — Accessing LMS services and syncing data
Notifications — Delivering academic and institutional alerts

Only required permissions are requested, and permissions can be withdrawn through device settings.

6. Data Sharing

We do NOT sell your personal information.

Information may be shared with:

• Your educational institution and authorized faculty
• Hosting, notification, analytics, and infrastructure service providers
• Google services including Firebase and Google Maps
• Geocoding and mapping providers where required
• Government authorities or regulators where legally required

7. Data Retention

• Personal and academic data is retained while your account remains active
• Institutional records may be retained according to school or college policies
• Data may be retained for audit, legal, security, and compliance purposes
• When no longer required, data is deleted or anonymized

8. Security

• HTTPS/TLS encryption for supported communications
• Access controls and secured infrastructure
• Authentication mechanisms to protect user accounts
• Monitoring and troubleshooting systems to maintain reliability

No internet transmission or storage method is completely secure, and absolute security cannot be guaranteed.

9. Children and Students

The App is intended for use by students through educational institutions. Student accounts are generally created or authorized by schools or colleges.

If you believe student information has been collected improperly, contact us and your institution immediately.

10. Your Rights and Choices

• Access or update your profile information
• Request correction of inaccurate data
• Request deletion or restriction of certain information
• Withdraw optional permissions through device settings
• Disable non-essential notifications
• File complaints with applicable authorities where permitted

For academic records, attendance, and enrollment-related information, contact your institution first.

11. International Processing

Our servers and service providers may process data in India or other countries. We apply reasonable safeguards where required under applicable law.

12. Third-Party Services and Links

The App may use or open third-party websites, maps, videos, viewers, or external services. Their privacy practices are governed by their own policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will include a revised “Last updated” date.

Material changes may also be communicated through the App or institution notifications.

14. Contact Us

For privacy-related questions, requests, or complaints:

Campus App
Website: https://campusapp.in
Email: privacy@campusapp.in